About AST

As soon as you submit your inquiry to us by phone or e-mail, we proactively seek contact with you in an attempt to obtain further information about your desired application. This makes for the best possible solution - be it for stirred vessels, vacuum chambers, fittings, valve housings, columns, heat exchangers or pressure vessels.

We are more than happy to answer any questions while in communication with you – this is the only way to get a feel for your specific situation and the corresponding requirements for the application of the product.

We do what we can - and we do it perfectly: For this reason, we are transparent with you should your inquiry not fit into our range of services. We do this because sincere interaction with each other and your satisfaction are more important to us than overloaded capacities and turnover.

After having received all the necessary process parameters for a high quality and efficient product from our communication with you, our engineers start to design your product. This involves the documentation of all variables in a data sheet, which is essential for preparing a sound quotation and will of course be provided for you.

In our quotations we describe the application of the product that is to be manufactured in detail. This includes a sketch of the product, which provides you with initial insights into the type of design and its dimensions. This way, we communicate transparently and avoid any misunderstandings in the quotation phase.

If you are satisfied with the content and commercial aspects of our offer and you decide to place your order, it will immediately be entered into our project management system. Associated with this are corresponding kickoff meetings with our engineering and design departments so that the latter can correctly prepare the respective drawings of your product. These are coordinated with you and, if necessary, with any relevant test centers.

Based on the subassemblies contained in our drawings, we develop lists of parts and items that lay the foundation for the coordination with our warehouses. With help of demand reports from our construction and work preparation departments, any missing materials are ordered. If already recognizable at this early a stage, arrangements are made with our suppliers in advance in order to additionally shorten the delivery time of your product. Material or batch-specific certificates for the processed materials are carefully recorded in our document management system and are made available to you in a structured form for your own documentation.

After our drawings and all the associated technical details have been approved by you and, if applicable, the inspection authority involved, our logistics department, in cooperation with our work preparation department, assembles the now available materials as a commission. The manufacturing process begins. According to a production plan that is contained in a manufacturing order used by us in-house, your product passes through the corresponding areas of our production.

As a specialist welding company, we of course adhere to all specifications set by our various certifications and international standards during the production process. This way, we ensure the highest quality and as well as a durable product. Trust is good, but control is even better – that is why all manufactured products are subjected to a final inspection according to the specifications of the respective inspection authorities.

After the final approval, we prepare your product for shipment. To ensure that the commissioned shipping company does not arrive at your plant without being prepared for installation, we coordinate the shipment with you in good time. This way, you can take your time in preparing for the installation of the product in your plant.

We will happily assist you in assembling the manufactured component if you wish. On the agreed upon installation date, our service team will arrive simultaneously with your product and will immediately begin work on site. Our team will also be able to validate and verify the product’s process performance on site if desired. We would gladly work together with you on further optimizing the operational processes of our product with regard to costs, energy and warranty - please contact us at any time!

Each of our products is sent to you with a corresponding operating manual. This contains important information on topics such as safety, commissioning, use, and maintenance. Should you require any additional training, we will be happy to assist you.

Our maintenance contracts offer an increase in productivity after commissioning through recurring, cost-effective maintenance. We determine official inspection intervals for you, instruct your company/maintenance personnel and are at your side within 36-48 hours in case of malfunctions or damage in order for your plant to resume proper operation quickly. You can find an overview here.